Courses Catalogue

Customer Care

COURSE CODE: HT 2104
COURSE CREDIT UNIT: 3
ACADEMIC PROGRAMME: Tourism and Hotel Management, B.Sc
COLLEGE/SCHOOL/FACULTY: College of Economics and Management
STATUS: Core
PROGRAMME TYPE: Undergraduate

Assessment and Method of Evaluation

Continuous assessments tests                                 20%

Group and individual project (course work)           20%

End of Semester Examination                                  60%