Courses Catalogue

Communication Skills

COURSE CODE: UCC1201
COURSE CREDIT UNIT: 3
ACADEMIC PROGRAMME: Education (Mathematics) - B.Ed
COLLEGE/SCHOOL/FACULTY: College of Education, Open and Distance Learning
STATUS: Core
PROGRAMME TYPE: Undergraduate

Course Content and Outline

DETAILED COURSE CONTENT

Introduction to communication (6 hours)

·         Definition

·         Aims of communication

·         Importance of effective communication

·         Barriers to effective communication

·         How to overcome barriers to effective communication

 

Types and forms of communication (6 hours)

·         Internal and external communication

·         Formal and informal communication

·         Vertical and horizontal communication

Nature of communication in organization (6 hours)

·         Face to face communication

·         Electronic communication

·         Written communication

·         Non – verbal communication

Planning for communication (6 hours)

·         The basic writing principles

·         Planning before communication

Written communication (6 hours)

·         Business letters

·         Business reports

·         Memos

Verbal communication (6 hours)

·         Public presentation / speech

·         Meetings

·         Interviews

Listening skills (6 hours)

·         Definition

·         Listening process

·         Barriers to effective listening

·         How to overcome the barriers to effective listening

Course revision (3 hours)

TEACHING - LEARNING METHODS

  • Lectures
  • Reading assignments
  • Group presentation
  • Field trips
  • Documentaries

INSTRUCTIONAL MATERIALS AND / OR EQUIPMENT

  • Whiteboard and Markers
  • Flip Charts
  • LCD Projectors
  • CDs, DVDs and Tapes