Courses Catalogue

Communication Skills

ACADEMIC PROGRAMME: Clinical Medicine and Community Health, Diploma
COLLEGE/SCHOOL/FACULTY: School of Allied Health Sciences
PROGRAMME TYPE: Undergraduate

Course Content and Outline

i) Human Communication Skills (6 Hours)
a)      Introduction to communication
b)      A brief history of human communication
c)      Definition of communication: A critique
d)     Communication models
e)      Concepts and principles of human communication: verbal and non-verbal communication language;
f)       Interviewing: definition, environment, behaviors, techniques, recording and reproduction of interview session
g)      Social cultural variation in communication, use of appropriate communication skills for the patients‟ culture during interview. ii) Study Skills (4 Hours)
a)      Knowing the academic environment;
b)      Planning work
c)      Organizing and budgeting time and resources
d)     Storing and retrieving information, thinking critically, solving problems, coping with task-oriented learning, dealing with facts and opinions, drawing conclusions. 

iii) Library and Reading Skills (4 hours)
a)   Understanding KIU Medical book classification system
b)   Collecting and summarizing information
c)   Note taking and storage of information.
d)  Reading, discipline-specific reading skills 
e)   Interpretation of non-linear text: constructing and using statistical tables, indices, maps, graphs.  iv) Listening Skills (2 Hours)
a)      Active listening
b)      Understanding lectures
c)      Recognize change of topic; follow tutorial discussions, understanding instructions. 

v) Examination Skills (1 hour)
Understanding examination rubrics, preparing and writing examinations vi) Writing Skills (3 Hours)
a)      Thinking critically and writing clear and precise reports and academic essays
b)      Selecting and organizing relevant details logically
c)      Evidence based writing, task analysis, strategies for problem solving, drafting and editing various types of documents, and use of appropriate language in written communication.
d)     Writing essays
e)      Writing official and personal letters
f)       Compiling of Curriculum vitae
g)      Writing minutes for meetings

vi) Speaking Skills (2 Hours)
Effective speaking, public address, the art of persuasion, conducting interviews, conducting meetings, group discussion, non-verbal communication cues, presenting papers/reports in tutorials, seminars, seeking clarification and explanation, giving and justifying opinions, agreeing and disagreeing.   vii) Counseling Skills (5 Hours)
a)      Ethical and legal issues in counseling
b)      Process of counseling
c)      Attributes of effective counselors
d)     Multi-culturalism in counseling
e)      Basic counseling skills ;Attending behavior ,Listening responses, Action responses Use of questions ,Suicide assessment, Client goal-setting ,Treatment selection and planning
f)       Major counseling theories: Client-centered Therapy, Cognitive-Behavioral Therapy, Multi-Modal Therapy, Reality Therapy, Rational Emotive Therapy, Behavioral Therapy

10.0 Teaching/Learning Methods 
The course of biochemistry consists of the following teaching methods
a)      Lectures
b)      Tutorials
c)      Students centered seminars
d)     Case studies

11.0 Teaching and Learning Materials 
a)      Whiteboards and markers
b)      Text books
c)      Video communication scenarios
e) Sample written documents