This course helps to highlight the nature, dynamics and the process of communication in the field of business. It involves the practical steps to become effective in communicating. In the words of Covey “Communication is the most important skill in the life, we spend most of our working hours communicating”.
EXPECTED LEARNING OUTCOMES
By the end of this course unit, students should be able to:
Describe the conceptual framework of communication
Explain the importance of effective communication.