Courses Catalogue

Management Information Systems

ACADEMIC PROGRAMME: Public Administration and Management, Masters
COLLEGE/SCHOOL/FACULTY: College of Humanities and Social Sciences
PROGRAMME TYPE: Postgraduate

Course Content and Outline

Overview of Information Systems (4 hours)

  • Data, Information, and Systems
  • Data vs. Information
  • What is a System?
  • Transaction Processing Systems
  • Management Information Systems
  • Information Systems in Functional Business Areas
  • Information Systems in Different Business Sectors
  • Shared Data Resources

Management of Information Systems (4 hours)

  • Strategic Uses of Information Systems
  • Strategy and Strategic Moves
  • Achieving a Competitive Advantage 
  • Strategic Information as a Competitive Weapon
  • Creating an SIS
  • Re-engineering and Organizational Change
  • Competitive Advantage as Moving Target
  • Sources of Strategic Information Systems
  • Business Process Redesign

Managers and Information (4 hours)

  • The Organizational Pyramid
  • Clerical and Shop Floor Workers
  • Operational Management
  • Tactical Management
  • Strategic Management

Characteristics of Information at Different Managerial Levels (4 hours)

  • The Nature of Managerial Work
  • Organizational Structure
  • Characteristics of Effective Information 
  • Managers and Their Information Systems
  • Transaction Processing Systems
  • Decision Support Systems and Expert Systems
  • Executive Information Systems
  • Information, Politics, and Power

Managing Information Technology Resources (4 hours)

  • Information Systems Architecture and Management
  • Centralized Information Systems Architecture
  • Decentralized Information Systems Architecture
  • Distributed Information Systems
  • Organizing the IS Function
  • Challenges for IS Managers and Line Managers
  • Line Manager Expectations of an IS Unit
  • IS Manager Expectations of Line Managers 
  • Chargeback Methods  
  • Careers in Information Systems

Information Systems In Business (5 hours)

  • Accounting
  • Finance
  • Cash Management
  • Investment Analysis and Service
  • Engineering
  • Enterprise Resource Planning System
  • Radio Frequency Identification

Manufacturing and Inventory Control (4 hours)

  • Materials Requirement Planning
  • Manufacturing Resource Planning
  • Manufacturing Execution Systems

Marketing, Sales, and Customer Service (3 hours)

  • Market Research
  • Targeted Marketing
  • The Personal Computer as a Marketing and Selling Medium
  • Sales Force Automation
  • Customer Service

Groupware and Collaborative Work (5 hours)

  • Document Control
  • Collaborative Projects
  • Supply Chain Management
  • Electronic Data Interchange
  • Global Information Systems
  • International and Multinational Organizations
  • Using the Web for International Commerce
  • Challenges to Global Information Systems

Decision Support and Business Intelligence (4 hours)

  • Decision Support and Expert Systems
  • The Decision-Making Process
  • Structured and Unstructured Problems
  • Expert Systems
  • Geographic Information Systems
  • Business Intelligence and Knowledge Management
  • Data Mining and Online Analysis

Planning, Acquisition, and Controls (4 hours)

  • Systems Planning and Development
  • Planning Information Systems
  • System Development Life Cycle
  • Systems Integration
  • Systems Acquisition
  • Outsourcing
  • Goals of Information Security
  • Risks to Information Systems and Online Operations
  • Controls
  • Security and Recovery Measures
  • Economics of Security Measures


  • Lectures
  • Class presentations
  • Practical exercises
  • Documentaries


  • Whiteboard and Markers
  • Flip Charts
  • LCD Projectors