Factors Influencing Health Service Utilization in Ishaka Division, Bushenyi-Ishaka Municipality: Insights and Implications
Factors influencing the utilization of health services at the community level are crucial for reducing morbidity andmortality rates. This study aimed to investigate these factors within the Ishaka division of Bushenyi-Ishakamunicipality. Utilizing a descriptive cross-sectional study design, data was gathered from 200 adult residents andcaregivers using a structured questionnaire administered through cluster and systemic random sampling.Descriptive statistics were employed to analyze quantitative data, revealing socio-demographic characteristics,reported health service utilization, and factors influencing it. Results indicated that health service utilization amongparticipants was lower than the national average. Identified factors affecting utilization included poverty, limitedaccessibility to formal health services, negative attitudes of health personnel, and insufficient supply of essentialmedicines and materials at health facilities. Overall, health service uptake was moderate but slightly below nationaltargets. This study provides valuable insights into health service utilization and the barriers hindering furtheruptake at the community level in Bushenyi-Ishaka Municipality, with significant implications for local and nationalhealth policy.Keywords: Health service, Caregivers, Health personnel, Health facility, Medicines