e-Banking and Customer Satisfaction in Commercial Banks: A Case of Centenary Bank Main Branch-Mapeera House of Uganda
2024 | Journal of Humanities and Social Sciences | Pp. 14-30
This study aimed to investigate the correlation between electronicbanking (e-banking) and customer satisfaction within Centenary Banks.Employing a cross-sectional survey design, the research involved 85participants, from whom a sample of 70 was selected. Data...