Unveiling the Dynamics of E-Banking: A Comprehensive Analysis of Strategic Choices, Service Quality and Customer Satisfaction
2024 | NEWPORT INTERNATIONAL JOURNAL OF CURRENT RESEARCH IN HUMANITIES AND SOCIAL SCIENCES | Pp. 1-7
This article presents a thorough analysis of strategic decisions in the dynamic realm of electronic banking (ebanking),encompassing ATMs, Internet banking, and mobile banking. Examining varying levels of e-bankingsophistication, it explores strategic choices...