The Directorate of Quality Assurance in Kampala International University (KIU) derives its mandate from the University council, through Senate and Senate Committee on Gender and Quality Assurance, and was established to oversee the operations of the University so as to ensure that minimum internal and external quality standards are met. The directorate implements its mandate of improving services in KIU through providing Quality assessments, innovation, audit, Monitoring and Evaluation of all University activities based on KIU policies and external regulators.
QAD in KIU is sub-sectioned into Data management; Monitoring, Evaluation and Research; Teaching, Learning and Curriculum Development section; Community engagement and support services. Each of these sections performs specific roles tailored towards ensuring that all University activities and processes are ‘fit for purpose’; and utilizes Quality Assurance frameworks from the Uganda National Council for Higher Education (NCHE), Inter-University Council for East Africa (IUCEA) and other regional bodies like Uganda Quality Assurance Forum (UQAF) and East African Quality Assurance Network (EAQAN).
Monitoring and evaluation is an integral component of quality assurance at KIU, and the different levels of monitoring by QAD are:
I. Compliance monitoring – Focusing on inputs
This includes: Admissions, quality of staff, facilities, teaching & learning and physical environment etc.
II. Diagnostic Monitoring – Focusing on the processes
This focuses on instructional processes, content coverage, examination processes, quality of staff output (KPIs), Research processes etc.
III. Performance Monitoring – Focusing on outputs
At each of those levels, there are specific tools designed to assess quality, so as to inform management on a possible course of action.
The overarching objective of Quality Assurance is to oversee all the operations of the University so as to ensure that minimum internal and external quality standards are met by;
- Overseeing the processes of accreditation of new programs and courses
- Actively engaging all relevant stake holders on matters of Quality improvement in service delivery.
- Ensuring that the minimum Quality standards of both processes and products in the University are met.
- Catalyzing improvement of service delivery in all University Directorates.
- Developing Policy and Compliance tools for assuring Quality in all University processes.
Our philosophy is to ensure that all stakeholders in KIU (students, lecturers, student service centers, regulators, market etc.) at all levels within the University service chain are involved in Quality Assurance.
The mission of QAD is commitment to improving the services at KIU through providing Quality assessments, innovation, audit, Monitoring and Evaluation of all University activities based on KIU policies and external regulators.
To enable KIU become a premier institution of international repute that prepares students for the world and for an inclusive society